Refund policy
Welcome to Sumbal Official! 💖
Your satisfaction is important to us. Please read our return policy carefully before placing your order.
✅ 7-Day Easy & Free Returns
We offer 7 Days Easy & Free Returns from the date you receive your order.
Eligible Returns
You can request a return if:
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📦 You received a damaged or defective product.
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❌ You received the wrong item.
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🏷️ The product has a manufacturing defect.
To qualify for a return:
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✅ The product must be unused and in its original condition.
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✅ All original tags, packaging, and accessories must be included.
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✅ The return request must be made within 7 days of delivery.
🚫 Change of Mind
Please note that returns due to change of mind, personal preference, or ordering the wrong size/color are not applicable.
💸 Refund Process
Once your returned item is received and inspected, your refund or replacement will be processed within 5–7 business days, depending on the payment method.
📞 Need Help?
If you have any questions or would like to request a return, please contact us:
📱 WhatsApp: 0339-8405244
📧 Email: sumbal.org@gmail.com
📍 Address:
64/2 Rehman Park,
Gulshan-e-Ravi, Lahore, Pakistan
Thank you for shopping with Sumbal Official! ❤️