Refund policy


Welcome to Sumbal Official! 💖

Your satisfaction is important to us. Please read our return policy carefully before placing your order.

✅ 7-Day Easy & Free Returns

We offer 7 Days Easy & Free Returns from the date you receive your order.

Eligible Returns

You can request a return if:

  • 📦 You received a damaged or defective product.

  • ❌ You received the wrong item.

  • 🏷️ The product has a manufacturing defect.

To qualify for a return:

  • ✅ The product must be unused and in its original condition.

  • ✅ All original tags, packaging, and accessories must be included.

  • ✅ The return request must be made within 7 days of delivery.

🚫 Change of Mind

Please note that returns due to change of mind, personal preference, or ordering the wrong size/color are not applicable.

💸 Refund Process

Once your returned item is received and inspected, your refund or replacement will be processed within 5–7 business days, depending on the payment method.

📞 Need Help?

If you have any questions or would like to request a return, please contact us:

📱 WhatsApp: 0339-8405244
📧 Email: sumbal.org@gmail.com

📍 Address:
64/2 Rehman Park,
Gulshan-e-Ravi, Lahore, Pakistan

Thank you for shopping with Sumbal Official! ❤️