Terms of service


Effective Date: June 28, 2026

Welcome to Sumbal Official. By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully.

🛍️ Orders

  • All orders are subject to product availability and confirmation.

  • We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or product unavailability.

  • Customers are responsible for providing accurate shipping and contact information.

💳 Pricing & Payments

  • All prices are listed in Pakistani Rupees (PKR) unless otherwise stated.

  • Prices may change without prior notice.

  • Payment must be completed using the available payment methods before order processing, except for Cash on Delivery (where available).

🚚 Shipping & Delivery

  • Delivery times are estimated and may vary depending on your location and courier services.

  • Sumbal Official is not responsible for delays caused by courier companies, weather conditions, public holidays, or other circumstances beyond our control.

  • Customers are responsible for providing a correct delivery address.

🔄 Returns & Refunds

We offer 7 Days Easy & Free Returns for eligible items.

Returns are accepted only if:

  • The wrong product was delivered.

  • The product is damaged or defective.

  • There is a manufacturing defect.

Change of mind, personal preference, or ordering the wrong size or color is not eligible for return or refund.

Please refer to our Return Policy for complete details.

📦 Product Information

We strive to ensure all product descriptions, images, and prices are accurate. However:

  • Slight variations in color may occur due to screen settings and lighting.

  • We reserve the right to correct any errors or omissions without prior notice.

🚫 Prohibited Use

You agree not to:

  • Use our website for unlawful purposes.

  • Attempt to interfere with the website's security or functionality.

  • Copy, reproduce, or misuse our content without written permission.

© Intellectual Property

All website content, including logos, product images, graphics, text, and designs, is the property of Sumbal Official and may not be copied, reproduced, or distributed without prior written consent.

⚖️ Limitation of Liability

Sumbal Official shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, except where required by applicable law.

🔄 Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will become effective immediately upon being posted on our website.

📞 Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Sumbal Official

📱 WhatsApp: 0339-8405244
📧 Email: sumbal.org@gmail.com

📍 Address:
64/2 Rehman Park,
Gulshan-e-Ravi, Lahore, Pakistan

Thank you for shopping with Sumbal Official. We appreciate your trust and look forward to serving you.